WhatsApp Business is a powerful tool for businesses to communicate with their customers and prospects. It allows you to create a professional profile, showcase your products and services, and send and receive messages from your phone or computer. But you can also set up automated messages on WhatsApp Business to save time and improve customer satisfaction.
Automated messages are pre-written texts that you can send automatically to your contacts based on specific triggers or conditions. For example, you can send a welcome message to new customers, a thank you message after a purchase, or an away message when offline. Automated messages can help you to:
In this blog post, we will show you how to set up automated messages on WhatsApp Business in a few simple steps. You will need a WhatsApp Business account and the WhatsApp Business app installed on your phone. You can download them from the Google Play Store or the App Store if you don't have them.
Step 1: Open the WhatsApp Business app and tap the Menu icon (three dots) at the top right corner. Then, tap on Settings.
Step 2: Tap on Business Tools and then on Messaging Tools.
Step 3: You will see three types of automated messages: Away Messages, Greeting Message, and Quick Replies. Tap on the one that you want to set up.
Step 4: For each type of automated message, you can customize the following options:
Step 5: After configuring your options, tap Save to activate the automated message. You can also tap on Preview to see what it will look like.
That's it! You have successfully set up automated messages on WhatsApp Business. Now, you can sit back and let WhatsApp Business do the work. You can also monitor and manage your automated messages from the Messaging Tools screen. You can edit, delete, or disable them at any time.
But wait, there's more! This section will give tips and best practices for using automated messages effectively and avoiding common pitfalls.
If you want to take your WhatsApp Business to the next level, check out **BotSpace** . BotSpace is a B2B platform that offers WhatsApp business solutions. They develop tools for businesses to automate customer support and engagement on WhatsApp. They build WhatsApp's business API through customer engagement software.
With BotSpace, you can:
BotSpace is trusted by both big and small companies around the world. They are based in Pune, Maharashtra, India.
You can visit their website bot.space for more information.
We hope this blog post was helpful for you. If you have any questions or feedback, feel free to contact us. And don't forget to share this post with your friends and colleagues who might benefit from it. Thank you for reading!
The new age of AI-first customer engagement starts here