All you need to automate customer support

BotSpace is the fastest chatbot platform to automate customer support on WhatsApp, Messenger, SMS, Web & more.

If you are looking to transform CX, Not sure yet how? Book a Free Consultation.

If you are looking to transform your CX and automate support, but don't know how? Book a Free Consultation.

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Customer Service

Customer Service

Supercharge customer support and service agents by automating messaging across any channel

Marketing Sales

Marketing & Sales

Engage target groups on the channels they prefer and offer a personalized experience

Improved CX

Improve CSAT

By automating actions with highly personalized content, you empower customers to do more

Get Started in less than a minute

Start with a template focused on your business or build your own bot from scratch. No technical skills needed.

Step 1

Select a Design Template

We understand not everyone can design conversational flow, Not to worry we predesigned it for you

  • Lead Generation

    Lead Generation

  • Ecommerce - Shopify

    Ecommerce - Shopify

  • Restaurants - Dineout

    Restaurants - Dineout

  • Surveys

    Surveys

  • Retail - Loyalty

    Retail - Loyalty

  • FAQs

    FAQs

  • Other Templates

    Others

Step 2

Select where your Customer speak to you

Connect to a multitude of different messaging channels and platforms.

  • Website Chat

    Website Chat

  • WhatsApp

    WhatsApp

  • Mesenger

    Mesenger

  • Intercom Chat

    Intercom Chat

  • Twitter

    Twitter

  • Twilio SMS

    Twilio SMS

  • Other Channels

    Others

Step 3

Connect your existing support software

Create a hybrid chatbot-human solution by connecting to your existing customer care platforms.

  • Zendesk

    Zendesk

  • Salesforce

    Salesforce

  • Freshdesk

    Freshdesk

  • Front

    Front

  • Kustomer

    Kustomer

  • Genesys

    Genesys

  • Other Agent Software

    Others

Design

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Platform

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Support

Everything you need to automate messaging.

Combine messaging channels like WhatsApp, Facebook, SMS and more with our pre-designed templates and exisitng support tools to create true omnichannel, conversational experiences

If you are looking to transform CX, Not sure yet how? Book a Free Consultation.

If you are looking to transform your CX and automate support, but don't know how? Book a Free Consultation.

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Reasons to automate customer service

Resolving customer service issues before they arise could significantly lower customer abandonment rates

82%

Increase in Conversion

Save costs and solve requests from day one

60% – 80% cost saving over outsourced call centers powered by humans.

24x7

Painless Support

Help your customers whenever, wherever — instantly

Provide lightning-fast support with high accuracy that’s available around the clock.

55%

Increase in Engagement

Demand for self-service options is on the rise

With the next generation expected to be even more self-reliant, automation will be crucial.

Unified Inbox, never miss a message

A single tool that lets you track, sell and support users across all your messaging channels

Get Started
BotSpace Inbox

Omnichannel Chat Widget

Enable customers to communicate with your teams on your homepage, in your app, on live chat or any messaging service (WhatsApp, Messenger, Twitter, SMS, and more).

Get Started
BotSpace Inbox
Testimonials

Lightning Fast Setup! Our bot was live within 10 mins from signup!

Rohith Chabbra,

Hard Rock Cafe

Upgrade your CX & Save Cost during Covid-19

Resources

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