Many WATI users share similar frustrations. Complicated processes, unexpected costs, and lackluster support. Wati's platform, while offering a no-code chatbot builder, falls short in functionality and ease of use, leaving much to be desired in terms sophistication. Their email-based customer support using Zendesk, often leaves businesses feeling unsupported and constrained. Imagine a customer support tool using some other tool for support!? How sad!
Enter BotSpace. A breath of fresh air in the customer engagement tool landscape. For years, BotSpace has been crafting a user-friendly, efficient, and integrated experience. Our platform is designed to be intuitive and straightforward, ensuring that businesses spend less time grappling with the tool and more time engaging meaningfully with their customers.
BotSpace shines with its array of features, but it's not just about a laundry list of capabilities. We don't believe in overwhelming our users with feature-overload or hidden costs. Instead, we focus on delivering what truly matters - effective communication solutions, robust support, and a seamless integration process
Our goal is simple: to cut through the noise and offer a straightforward, value-driven solution. Because we understand that the last thing businesses need is more complexity in their communication tools.
Compare | BotSpace | WATI |
---|---|---|
Free plan available? | Yes | No |
Pay per seat? | No | Yes ($9 per seat) |
How much for a team of 5? | $49 | $49 |
How much for a team of 25? | $99 | $229 |
How much for a team of 250? | $299 | $2254 |
How is the support? | Excellent (view) | Poor (view) |
How is the user experience? | Excellent (try) | Poor (view) |
Native chatbot builder | ||
Surveys | ||
Can add multiple numbers in the same account? | ||
AI chatbot | ||
AI assist | ||
AI summarize | ||
AI analyse | ||
WhatsApp green tick? | ||
Export contacts | ||
Export conversations | ||
Import contacts | ||
Import conversations | ||
Charges markup on WhatsApp fees? | Yes (10%) | Yes (30%) |
Additional charges for conversations or contacts? | No | No |
Reach out to your customers with relevant communication to build recall and boost sales.
Easily build and automate interactive conversations with our visual drag n' drop chatbot builder.
Collaborate with teammates to provide superior customer support using a single WhatsApp number