Use WhatsApp Business on Several Devices if There are Multiple Users

Table of Content

• How Do I Use WhatsApp Business Across Different Devices
• Multiple devices Login Restrictions Free WhatsApp Business App.
• Using WhatsApp Business on Multiple Devices With BotSpace.
• Alternatives to WhatsApp Business for Multiple Devices.

Can I use Whatsapp Business on different devices?

• These thoughts have undoubtedly gone through your head if you own a business and use WhatsApp to connect with your clients or are considering doing so.
• Being able to utilize WhatsApp Business on different devices is one of the most sought-after features due to its tremendous advantages.
• After all, what company wouldn't want to give its team members simultaneous access to the chat app? It not only makes engagement and communication more manageable and expedites problem-solving, but it may also share your customers a focused customer service experience.
• What are your alternatives for using WhatsApp Business across several devices?
• The possibility of using the same WhatsApp Business account on two or more devices, your options, and potential substitutes will all be covered in this post.

Let's get started.

How Do I Use WhatsApp Business Across Different Devices?

• The first thing you need to know is that it is possible to access one WhatsApp Business account on several devices. But a lot relies on what kind of WhatsApp Business account you have.
• In the following parts, we'll discuss the free WhatsApp Business app and the WhatsApp Business API. Before continuing, please read our post on the distinctions between WhatsApp Messenger, the WhatsApp Business app, and the WhatsApp Business API if you're still unsure how they work.
• There are several restrictions with the WhatsApp Business App's support for multiple devices.

Limitations on Multiple Device Login for the Free WhatsApp Business App

• If you have access to the WhatsApp Business API, you can only utilize WhatsApp Business on several devices (More on this later)
• Unfortunately, the free WhatsApp Business app has the same restrictions as the WhatsApp Messenger app in this area.
• As a result, only one device may be used to access the same WhatsApp Business account (registered under the exact number).
  Or, in WhatsApp's own words:-
• Your WhatsApp account can only be verified with one number on one device. […] There is no option to have a WhatsApp account with two phone numbers.
• To be clear, you can access the same account from both the WhatsApp online and the mobile app simultaneously.
• However, using the WhatsApp site will prevent you from using the same WhatsApp account in other browsers (or tabs). This message will appear if you do that:
• Put, using the free WhatsApp Business app, you cannot access the same WhatsApp Business account on more than one device.

Multiple Logins on Multiple Devices Using the WhatsApp Business API

• Use the free WhatsApp Business app and limit customer service on WhatsApp to one person at a time if you're a new or small business. This is especially true if you utilize all of WhatsApp's available marketing and customer service features.
• However, if your business is expanding, these restrictions can prevent you from doing so.
• If you use WhatsApp Business via the WhatsApp Business API, then it is the only option to log into the same WhatsApp Business account on two or more devices.

Using WhatsApp Business on Multiple Devices With BotSpace.

• BotSpace can grant you access to the WhatsApp Business API as a BSP, which creates various innovative and fun new customer support and communication opportunities.
• We can assist you with setting up your WhatsApp Business account so that numerous customer service staff members can sign in and utilize it simultaneously from different devices.
• The multi-agent team inbox is our most helpful and well-liked tool. Your customer service workers can simultaneously access, view, and answer consumer inquiries in this shared chat room.

Other features comprise:

• Customize chats and contacts with specific parameters
• Lookup and chat filtering
• Create prompt responses, etc.

Alternatives to WhatsApp Business for Multiple Devices

• Recently, there have been rumors that WhatsApp is working on allowing users to use up to four devices with the same account simultaneously.
• These are what they are right now: rumors. It is still being determined whether or when they will prove to be accurate.
• The only option to access the same WhatsApp Business account on different devices is through the WhatsApp Business API, for which there has been no official word from WhatsApp.
• The only other option would be to utilize different numbers to register various WhatsApp Business accounts to be used on multiple devices if you weren't quite ready to make the switch but still wanted to have multiple customer care agents handle WhatsApp conversations with your clients at the same time.
• That's because each mobile device can only be linked to one WhatsApp account or number (even for dual-SIM phones). To choose this, you'd need several
• WhatsApp accounts and phones (bar second space–permitting devices).
• The drawback to this is that it will be challenging to handle and will undoubtedly need excellent organizing skills. This is because conversations with your consumers will likely take place on many devices, making it difficult to track where each contact is at all times. Furthermore, you must not advertise many WhatsApp Business numbers, which may confuse your clients.