How To Delete Your WhatsApp Business Account?

WhatsApp has more than 1.6 billion active users. Nearly 60 billion messages are being sent on the platform daily! This makes WhatsApp the perfect place for sellers and marketers, to reach out, contact, promote, and pitch their products and services. 

WhatsApp Business assigns a business or corporate account to a telephone number and allows small and medium-sized businesses to sell on WhatsApp. It allows businesses to showcase product portfolios, connect quickly with customers, and interact with them through canned messages. 

However, sometimes businesses need to close their WhatsApp accounts. There could be several reasons for this:

1. Closure of business itself
2. Moving business to another country
3. Change in product or service lines
4. Shift to WhatsApp API.

WhatsApp API is an API by WhatsApp offered to select third parties (called Business Solution Providers or BSPs) to build a variety of applications that use WhatsApp for business promotion and selling of products and services. Whereas WhatsApp Business is intended to introduce small businesses to WhatsApp as a reach-out marketing/selling tool, with WhatsApp API, WhatsApp is creating an entire ecosystem of applications and products such as Chatbots, CRMs, and so on, that businesses can use to promote their products and services.

With WhatsApp API, WhatsApp is empowering businesses to leverage WhatsApp’s incredible user base and not only contact WhatsApp users but also connect with customers and drive sales or deliver great customer service.

Setting up a WhatsApp account is relatively simple when compared with closing a WhatsApp account. If not done properly, things can awry for you.

So here’s a step-by-step approach to deleting your WhatsApp Business Account.

Step 1

Open WhatsApp Business Account on your mobile and go to Settings

Step 2

Once you open Settings, tap on Delete Account

Step 3

You will be asked to verify the region and to verify your mobile number. Here, you have to key in the WhatsApp Business Account number you wish to delete.

Step 4

Once your WhatsApp Business Account number has been verified, you will be asked to give reasons as to why you are deleting the account or to mention how to improve on their services.

Step 5

After giving reasons for deleting your WhatsApp Business Account, you may click on the Delete My Account button. Before you do that, you might want to be sure that you wish to delete your account, as deleting the account is an irreversible step. It is also advisable that you take up a back of all your conversations and file attachments before you take the step of deleting them. Once the deletion happens, conversations and all other associated media would be permanently lost to you. So, it is better to be sure and careful when deleting your account.

Step 6

Congratulations, you have been able to successfully delete your WhatsApp Business Account.

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